OPTIMIZED ANALYTICS DATA THAT IS RELIABLE.
With complete and accurate data, you can comprehend the entire customer journey.
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Easy-to-use dashboards
High performance dashboards that are designed to work across all devices and engage everyone on your team.
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No extra configuration
When you complete account creation with Wulooj, your dashboards will be ready to use without any further setup
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Improved Assistance
Services For Cloud Telephony
Exceptional quality
The highest success rates, the best speech quality, and the shortest latency.
Great Features
You will have access to all cloud telephony features. No more missed calls.
IVR
IVR (Interactive Voice Response) is used to handle calls with less reliance on persons.
Scale with ease
Grow at your own pace and without regard for technology.
Mobile App
Using the Wulooj mobile application, you can manage all of your business calls on your smartphone.
Solutions for Customized Integration
Flexible And Effective
Advanced analytics are available for all roles and departments. Platform that is simple to use and adapt for business users.
Unified Task
A dashboard helps to track and monitor your business performance and can help you save time. Forget about losing work or having to scramble to find data.
One-click Timeframe Selector
No clunky timeframe selection around here. Switch between the current day, week, or month in a single click with Wulooj Analytics.
Track team's Progress
In an instant, you’ll see the status of your team’s activities. Individual task status shifts and updates are easily visible.
Reporting Automation
Users can automate reporting by scheduling changes to reports to be generated and executed automatically.
Custom Dashboard
You can customise the dashboard for your particular requirements, whether for small businesses, e-commerce, or agencies.
Scalable And Secure
Enhanced business security with sophisticated tasks and authorization management. Scale in sync with the schedule of your business.
Easy setup
It is simple and quick to set up your Wulooj account. Without further setup, your dashboards will be ready to use.
Real-Time Evaluation
On a single dashboard, you can receive real-time updates about the status of tickets, emails, live calls, and all other tasks.
Call Statistics
Receive real-time notifications of incoming and outgoing calls associated with your company.
Analyse Data
Analyse the data from various points of view to get a clear picture of how customers experience the business. Using the appropriate widgets
Cloud Platform
Multiple users can access information at the same time, independent of their location or device. via the cloud-based dashboards.
Act now. Not tomorrow.
Wulooj provides classic customer service telephony that has been infrastructure as a service.
Get real-time analytics on your site today.
FAQs
How long does it take to set up a call management software?
A cloud call management software can be set up anywhere between 2 to 3 hours. In fact, we helped Client set up their call management system within 3 hours.
Which software is best for call centres?
The best software for call centres is a cloud call management solution. It gives you a bird’s eye view over all the inbound and outbound calls your team handles. It also helps you manage high-volume business calls via an easy-to-use web-based interface.
How Much Does A Call Centre Management Software Cost?
A call management software costs anywhere between 7000 to 15000 to set up. Reach out to us now for the best rates!
What Is Call Management Software?
A call management software gives you a bird’s eye view over all the inbound and outbound calls your team handles. It helps you manage high-volume business calls via an easy-to-use interface. Features like IVR, click-to-call, call routing, autodialer, etc to help your agents increase productivity and improve customer experience.
Do I Need Hardware To Install Call Management Software?
No special hardware is required to install call management software. All you need are phones for your agents and a PC. With the latter, you can set up your call centre, control and manage your agents and customer calls.
What Kind Of Software Do Call Centres Use To Manage Business Calls?
Call centres use call management software like Wulooj to manage customer calls. A call management software gives you a 360-degree view over all the inbound and outbound calls your team handles. It also comes with features like IVR, click-to-call, call routing, autodialer, and more to help your agents increase productivity and improve customer experience.
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